Terms of Service
Last updated: June 1, 2026
Acceptance of Terms
By accessing or using FormSubmit ("Service", "we", "our", "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years of age or have parental consent.
Description of Services
FormSubmit provides:
- Secure inquiry form embedding with email forwarding
- AI-powered social media copy generation
- Short link creation and management
- Custom branded landing pages (VIP Custom plan)
- Form submission analytics and tracking
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are solely responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
Payments & Subscriptions
Certain features of the Service require payment ("Paid Plans"). By purchasing a Paid Plan, you agree to:
- Pay all applicable fees as described on our Pricing page
- Provide accurate billing information
- Authorize us to charge your chosen payment method
- Payments are processed securely via PayPal
All fees are in USD and are non-refundable except as expressly stated in our refund policy.
Refund Policy
✅ Business Plan: We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your purchase, contact us for a full refund.
👑 VIP Custom Plan: VIP Custom plans are non-refundable due to the custom development and design work involved. Each VIP project is tailored specifically to your brand requirements.
💡 Free Plan: The Free plan has no associated fees and therefore no refunds apply.
Data & Privacy
Your privacy is important to us. Our data handling practices are described in our Privacy Policy, which is incorporated into these Terms.
Key points:
- We do NOT store your customer form submissions
- We only forward submissions to your email inbox
- We use encryption for all data transmission
- We are GDPR compliant
Prohibited Uses
You may not use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. Prohibited activities include:
- Sending spam or unsolicited messages
- Harvesting email addresses or personal data
- Uploading malicious code or viruses
- Impersonating others or providing false information
- Using the Service for illegal activities
- Attempting to bypass our security measures
Violation of these prohibitions may result in immediate termination of your account.
Limitation of Liability
To the maximum extent permitted by law, FormSubmit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service
- Any conduct or content of any third party on the Service
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability to you for all claims shall not exceed the amount you paid us during the prior 12 months.
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
Contact Information
If you have any questions about these Terms, please contact us at:
Email: verify@formsubmit.cc
Website: https://formsubmit.cc
For legal notices or formal correspondence, please use the email address above.
These Terms of Service constitute the entire agreement between you and FormSubmit regarding the use of the Service.